Wednesday, September 7, 2011

How To Deal With Common Air Travel Snafus...

...and how to beat them. Part 7 in a series of 8.

YOUR LUGGAGE, OR SOMETHING INSIDE, IS DAMAGED

Your suitcase isn't insured by the airline for wear and tear. But if something inside your bag is damaged, it may be covered.

Why it matters: On domestic flights, a passenger can recover up to $3,300 for damaged or lost contents of luggage. Liability on most international flights is less, strangely enough, at about $1,500 a passenger.

How to deal: Report a claim within 24 hours, or else you may lose your chance to file for reimbursement. Be prepared to itemize your belongings.

Trick to avoid the problem: Never pack anything fragile or difficult to replace in your checked luggage. For instance, airlines almost never cover jewelry or electronics. Even breakable items such as musical instruments that aren't packed in hard-sided cases are usually not covered by U.S. airlines. Just ask Dave Carroll, the musician who made a famous YouTube video about how his guitar was damaged to the tune of $1,200 by United baggage handlers. Insider tip: If your bag's contents are critical, ship them by a service such as FedEx or UPS. Because of rising checked-baggage fees, major shipping services are increasingly competitive in their rates. Just be sure to call your hotel first to make sure it will accept your package for delivery without charging a fee.


No comments:

Post a Comment