Sunday, August 7, 2011

How To Deal With Common Air Travel Snafus..


... and how to beat them!

This blog series will be about 8 common air travel snafus and how you can beat them. Below is the first of 8 to help you navigate all the troubles with air travel.





YOU FACE A SURPRISE LAYOVER

Airlines can cancel your nonstop flight without much warning and rebook you on a flight with connections.

Why it matters: Nonstop flights usually cost top dollar, but an airline can make such a change without reimbursing you for the premium you paid. That means a financial loss—not to mention an inconvenience.

How to deal: When you learn about the change (usually via text or e-mail notification from the airline, see below), check online to see if there's another nonstop flight available. If there is, call the airline and politely ask to be put on that flight at no additional cost. If your airline has no nonstop flights (even though it sold you one), ask for a refund. Major airlines will comply without charging any change fees if you refuse to accept a new, multistop flight that arrives at your destination more than two hours later than originally scheduled, says Brett Snyder, former airline pricing analyst and current aviation blogger at the Cranky Flier.

Trick to avoid the problem: At the end of the month, many cancellations on U.S. carriers may be due to flight crews reaching caps on the number of hours they're allowed to work, or so we've heard anecdotally through airline employees. Logic holds that, by adding a layover to a flight, airlines can swap out a fresh crew to fly the final leg of a journey. The lesson: When possible, fly early in the month to reduce the chance of a nonstop switcheroo. Insider tip: Sign up to receive text or e-mail notifications about delays and other flight changes when you buy your ticket.

Stay tuned for tip 2 of 8 about not flying on the airline you expected.

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